Support

How can we help?

Email us about the app, your neighbourhood, suggestions, Play, privacy or deleting your account.

hi@padosii.com

What we can help with.

Using the app
Signing in, finding your way around, and what to do next.
Your neighbourhood
Choosing or joining a neighbourhood, the location check, and requests that are waiting for review.
Suggestions, reviews and reports
Incorrect contact details, a review or report you want looked at, or something that should not be there.
Play
Questions about starting or joining an activity.
Privacy and account deletion
How your data is handled, and requests to delete your account.

Common questions.

How do I sign in?

Padosii uses your mobile number and a one-time password (OTP) to sign you in.

How does Padosii work?

Join your neighbourhood, ask neighbours when you need someone, find the contacts your neighbours have already suggested, suggest people you know, and start or join Play activities nearby.

How do suggestions become visible?

Suggestions are checked for basic accuracy, completeness and duplicates before they appear. This is not a background check. Suggested by neighbours. Verify before hiring.

What can I do with a contact once it is visible?

You can call, WhatsApp, save, share, review, report, or suggest a related contact.

Why does Padosii ask for location?

Padosii uses your location once, when you allow it, to show and verify neighbourhoods near you, or to set an activity's place. It does not track your live location.

How do I report something incorrect?

Use the report options on contacts or reviews in the app. Reports are reviewed and action is taken where needed.

Does Padosii upload my full contact list?

No. Padosii only uses the contact details you choose to share when you suggest someone.

How do I request account deletion?

Email hi@padosii.com with the subject "Delete my Padosii account" and your registered mobile number. The account deletion page has the details.